Session Terms and Conditions
Introduction
These Terms and Conditions govern your participation in wellbeing and mindfulness sessions provided by The Wild Pause, owned and operated by Sally Brown. By booking or attending a session, you agree to comply with these terms.
1. Booking and Payment
Bookings for sessions should be made in advance via completion of the booking form sent by The Wild Pause via email.
Payment for sessions is due upon booking or as agreed. We reserve the right to cancel or reschedule sessions if payment is not received in a timely manner.
2. Health and Safety
Health Questionnaires: All participants are required to complete a health questionnaire before attending any session. This will help us tailor the session to your needs and ensure your safety.
Liability Waiver: All participants must sign a liability waiver before attending a session, acknowledging that they participate at their own risk.
Emergency Contacts: Participants must provide emergency contact details prior to attending any session.
3. Cancellation Policy
- By Participants: If you need to cancel your booking, please notify us at least 8 weeks before the session to receive a full refund. Cancellations made within 2 weeks of the session will not be refunded, except in exceptional circumstances.
- By The Wild Pause: We reserve the right to cancel or reschedule a session due to unforeseen circumstances (e.g., weather conditions or illness). In such cases, participants will be notified, and a full refund or rescheduling option will be offered.
4. Weather and Outdoor Sessions
Our sessions take place outdoors in natural settings. We reserve the right to cancel or postpone sessions in the event of extreme weather conditions (e.g., storms, heavy rain, or high winds) for the safety of all participants.
If a session is cancelled due to weather, participants will be informed as early as possible, and a new session will be scheduled or a full refund offered.
5. Participant Conduct
All participants are expected to behave respectfully toward other attendees, volunteers, and staff members.
We reserve the right to remove any participant from a session if their conduct is deemed inappropriate, disruptive, or unsafe for themselves or others.
6. Liability
By attending a session, participants acknowledge that they do so at their own risk. The Wild Pause, Sally Brown, and volunteers will not be held liable for any injury, loss, or damage sustained during the session, except where caused by negligence or failure to adhere to safety guidelines.
7. Photography and Media
Participants may be photographed or filmed during sessions for promotional purposes. If you do not wish to be photographed, please inform us before the session begins.
8. Confidentiality
Any personal information shared during the session will be kept confidential and will only be used for the purposes of organising and delivering the session.
9. Amendments to Terms and Conditions
We may update these terms from time to time. Any changes will be communicated via email or on our website, and the updated terms will apply to all future sessions.
10. Contact Information
For any inquiries or concerns regarding these Terms and Conditions, please contact us:
Email: TheWildPause@gmail.com
Phone: +44 (0)7 39 54 83 26 5 (UK) / +33 (0)7 67 97 97 35 (France)